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£16.99
What’s the best way to handle a heated conversation? How do I stand my ground with confidence? Is there an effective way to work with difficult personalities? Trial lawyer Jefferson Fisher has gained millions of followers through short, simple, practical videos teaching people how to argue less and talk more. And now he offers a tried-and-true framework that will show you how to transform your life and your relationships. His down-to-earth teachings and actionable strategies have helped countless people navigate life’s toughest situations.
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£9.99
A new approach to negotiation that replaces the usual ‘tug of war’ with a more positive experience based on collaboration, building trust and finding hidden value
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£14.99
A good business developer, prospector and networker knows how to create a positive connection with the people they meet. They are the catalyst that creates a chemical reaction between strangers, and they know how to convert these opportunities into new business. Louisa Clarke and David Kean have spent their careers catalysing strangers into contacts and converting contacts into clients – and even into friends. They have built successful businesses together using the proven techniques in this book, and they have helped hundreds of companies around the world win billions in new business by applying the same methods. This book is full of illustrative anecdotes, hard-won wisdom and a step-by-step methodology.
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£10.99
By breaking the negotiation process into distinct phases, and highlighting key techniques such as labelling, mirroring and calibrated questioning, Voss and Raz arm the reader with the practical tools they need to give them a competitive edge, and gives them the confidence to use them.
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£10.99
The authors of the classic ‘Difficult Conversations’ teach you how to take criticism productively in this book. Receiving feedback is an important skill, and the rewards for learning well are substantial. But feedback can be painful, sometimes brutally so. This title takes an honest look at why feedback feels so hard, and gives readers the framework and tools needed to metabolize challenging information and use it to fuel real change.
